Welcome to Sailaa. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website sailaa.com.


1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping and billing addresses.
  • Payment Information: Payment method details (processed securely via trusted third-party payment gateways like Razorpay, Stripe, PayPal, etc.).
  • Order Details: Items you have purchased, order history, and preferences.
  • Browsing Information: IP address, browser type, device type, pages viewed, and cookies.


2. How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Communicate with you about your purchases, updates, and promotions
  • Improve our website and customer experience
  • Prevent fraud and ensure website security
  • Comply with legal and tax obligations


3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Shipping Partners: To deliver your orders
  • Payment Gateways: For processing secure transactions
  • Marketing Tools: To send you emails or offers (only if you opt-in)
  • Legal Authorities: If required by law

    All third-party partners are required to protect your data and use it only for specific purposes.


4. Cookies

We use cookies to improve your browsing experience. Cookies help us understand customer behavior, remember your preferences, and optimize our website. You can disable cookies in your browser settings if you wish.


5. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing emails at any time
  • Request a copy of the data we hold about you
  • To exercise any of these rights, please contact us @ sailaa.com


6. Data Security

We take your privacy seriously. All data is stored securely, and transactions are encrypted to protect your personal and payment information.


7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

If you have any questions about our Privacy Policy, please contact us @ sailaa.com